Installation Service Policy

Last Updated: 13 October, 2026
 

CHAIR INSTALLATION SERVICE

We offer professional delivery and installation service for LiberNovo ergonomic chairs across Singapore except restricted area, carried out by our appointed logistics partner.

 

INSTALLATION FEES

Whole Singapore except restricted area: SGD40.00

Installation fees are charged in addition to your order total and apply per chair. If you order more than one chair, the fee applies per unit (e.g. 2 chairs = SGD 80.00 for Normal Zone).

 

INSTALLATION HOURS

Business days: Monday - Friday

Business hour: 9:00am - 6:00pm 

No installation service on weekends or public holidays in Singapore.

 

BOOKING LEAD TIME

Installation appointments must be booked at least 3 business days in advance. This gives our installation team sufficient time to schedule your appointment and confirm details with you.

 

Scheduling Rules

Installation service for the order volume ≤ 5 units will be carried out on the same day with the delivery. For > 5 units, then the installation service will be carried out on the next business day or mutually agreed date within (within ≤ 3 business days)

 

WHAT TO EXPECT

- Our driver will contact you via WhatsApp to confirm your appointment before 10:00am on the day of installation, and again approximately 30 minutes before arrival.

- Please ensure that someone is available at the delivery address during the confirmed date and timeslot. The first 15 minutes of waiting time are complimentary. Any additional waiting time, or situations where the location is inaccessible due to reasons attributable to the customer (e.g. failure to pre-register for installation access or providing incorrect location information), may require the installation service to be rescheduled and incur an additional SGD50.00 standalone installation fee. 

- Installer will check the overall condition of the chair parts before installation and take overview photos once the assembly is complete.

- If a defect, scratch, or missing part is found before installation begins, our team will stop the installation, document the issue with photos, and arrange a replacement or rescheduled appointment with you.

- You will be asked to confirm your satisfaction and sign off once installation is complete.

 

ACCESS REQUIREMENTS

- Lift Access: For high-rise buildings, the delivery and installation location must be accessible via lift. If your unit is on an upper floor without lift access (e.g. landed properties or walk-up units), please inform us at the time of booking through the booking form or via WhatsApp , as additional assessment and preparation may be required.

- Pre-Approval Requirements: If prior approval or registration with building management is required for the installer to access the premises, customers are responsible for contacting us via WhatsApp in advance to ensure that all necessary arrangements are made for smooth access and installation.

 

Note: Additonal manpower SGD80.00 per person. per address

 

RESCHEDULING & CANCELLATION

- Cancellations made at least 1 business day before your appointment (before 12:00pm) can be made free of charge.

- Cancellation or rescheduling requests made less than 1 business day before your scheduled appointment (after 12:00 PM), as well as no-shows on the day of installation, may not be accommodated and will incur a SGD50.00 installation rescheduling fee.  


We recommend confirming your availability before booking to avoid any additional charges.

 

ADDITIONAL NOTES

- Installation service is available for orders shipped within Singapore only except restricted area.

- Delays due to circumstances beyond our or our logistics partner's control (e.g. weather, road closures, force majeure events) will not incur penalty, though we will do our best to keep you informed and reschedule promptly.

- For any questions about your installation appointment, please WhatsApp us at https://wa.me/6589212715.

Restricted Area (No-Go Zones)

 

Contact Us For warranty inquiries, libernovo.sg@libernovo.sg or WhatsApp us

 

RESTRICTED AREA (No-Go Zones)
Whole area (no postcode)
Khusu Island, St. John’s Island, Pulau Ubin, Pulau Tekong, Rifle Range Compound, Seletar Aerospace, West Camp Road, Airport Cargo Road, Alps Avenue, Airline Road, Turf Club Avenue


Sentosa & Brani
Resort World at Sentosa: 098269
Resort World at Sentosa (Office): 099958
85 Brani Terminal Avenue: 098322
81 Brani Terminal Avenue: 098323
2 Brani Terminal Avenue: 098324
89 Brani Terminal Avenue: 098325


Military camps & bases
Hendon Camp: 508487
Gombak Base: 669644
Gombak Base HQ: 669642
Ministry of Defence: 669645
Bukit Panjang Camp: 669646
Bukit Gombak Camp: 667988
Hillview Camp: 669638
Mowbray Camp: 688255
Kranji Camp: 688256
Stagmont Camp: 688793
Keat Hong Camp: 689954
Keat Hong Camp II: 689953
Murai Camp: 708972
Lim Chu Kang Camp II: 708976
Sungei Gedong Camp: 718919
Mandai Camp: 729753
Mandai Camp II: 729754
Mandai Hill Camp: 729756
Sembawang Camp: 757618
Chong Pang Camp: 757621
Khatib Camp: 757753
Dieppe Barracks: 757758
Nee Soon Camp: 778895
Nee Soon Camp (Leo North): 778900
Nee Soon Camp (SCDF): 779914
Amoy Quee Camp: 567754
Maju Camp: 596302
Selarang Camp: 507087
Pasir Laba Camp: 637559
Jurong Camp I: 638357
Jurong Camp II: 638361
SAFTI Military Institute: 638364
Tuas Naval Base: 628398
Tanjung Gul Camp: 628439
Changi Naval Base: 498819
Bedok Camp: 465556
Guillemard Camp: 397970
Mount Vernon Camp: 367833
Tanglin Camp: 248843
Ayer Raja Camp: 139302
Clementi Camp: 129817
Tanjong Berlayer Camp: 117630
Special Operation Command: 149051
Central Manpower Base (CMPB): 109680
Woodland Check Point: 738103, 738203, 738700


Prisons & police
Changi Prison Complex Cluster A: 507709
Changi Prison Complex Cluster B: 506969
Kaki Bukit Prison School: 417902
Singapore Prisons Quarters: 478937
Tanah Merah Prison: 498834
Admiralty West Prison: 759945
Sembawang Prison: 759957
Queenstown Remand Centre: 149373
Police KINS Training Camp: 596472


Airports & airbases
Changi Airbase: 509863
Paya Lebar Airbase: 534257
Tengah Air Base: 698956
Sembawang Airbase: 757752
Changi Exhibition Centre (Airbase): 498760, 498761
Seletar Airport: 797809
Seletar Airport Passenger Terminal: 797792
Changi International Airport Services: 819658
SATS Inflight Catering Centre 1: 819659
Trent Engine Overhaul Complex: 509927, 509932
SIA Engine Test Centre: 509928

 

Ports, shipyards & industrial
Jurong Port: 619110
ASL Shipyard: 609271
PPL Shipyard: 609273
Jurong Shipyard: 629122
Keppel Shipyard: 629888
Keppel Shipyard (Gul): 629353
Sembawang Shipyard / Sembawang Wharf: 759956
ST Marine: 638501
ST Kinetics: 619523
Shell: 609278
Vobak Building: 609412
Caltex Jalan Buroh 1 Service Centre: 609831
Tuas Power Station: 637607
Senoko Power Station: 758103
Senoko Incineration Plant: 759907
Power Grid: 117536
29 Tanjong Kling: 628054
50 Gul Road: 629351
15 Tuas Crescent: 638709
23 Tuas Crescent: 638717
60 Woodlands Industrial Park D: 738406
21 Tampines North Drive 2: 528765
4 Lorong Chencharu: 769194
Stockport Road: 117605


Government
Parliament House: 178880

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LiberNovo Singapore

LiberNovo Singapore
315 Outram Rd, #09-07 Tan Boon Liat Building, Singapore 169074

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Copyright © 2025 LiverNovo Malaysia. All Rights Reserved.

Copyright © 2026 LiberNovo Singapore. All Rights Reserved.