Shipping policy
Last Updated: 03 September, 2026
Overview
At LiberNovo Singapore, we are committed to delivering your LiberNovo Omni chair promptly and securely. This Shipping Policy outlines the details of our shipping process for orders placed on libernovo.sg
Shipping Destinations
We ship to addresses in the whole Singapore. Free standard shipping is available for orders within Singapore. These fees will be calculated and displayed at checkout for your confirmation. For further assistance or custom quotes, please contact our Customer Support team at Email or WhatsApp.
Shipping Costs
Whole Singapore : Free standard shipping
Delivery Time
Delivery normally takes 3-5 business days after order is processed. However, it may vary due to weather, carrier delays, or incorrect address, for which LiberNovo Singapore is not responsible.
Curbside Delivery
Deliveries are curbside, meaning the carrier will leave the package at the entrance of your provided address. For large items like the LiberNovo Omni chair, please ensure someone is available to receive and move the package indoors.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can also track your order by logging into your account on libernovo.sg
Shipping Issues
If your order is damaged, lost, or not delivered as expected, please contact us within 7 days of the estimated delivery date at libernovo.sg@libernovo.sg or WhatsApp us. We will work with the carrier to resolve the issue or provide a replacement.
Contact Us
For questions about these Terms, Email or WhatsApp us